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What is OrderPilot?

If you sell custom or made-to-order products through Shopify, you've probably run into this problem:

A customer wants a sofa in a specific fabric and size, with custom legs, but Shopify's standard order tools weren't built for that level of detail. You end up switching between spreadsheets, emails, and manual notes just to keep track of a single order.

OrderPilot fixes that. It’s a complete system for managing complex orders from the first sale to final fulfillment, all without leaving Shopify.

Best Fits: Merchants in service-based and highly customizable industries, such as furniture, home decor, and bespoke goods.


What Makes OrderPilot Different?​

Shopify is excellent at handling standard orders, but it wasn’t designed for products that require custom specifications, multi-step internal reviews, and vendor procurement, all in one place. Most merchants patch this together with third-party apps that only solve part of the problem.

OrderPilot is built specifically for the full custom order lifecycle. You get one connected system that covers everything from capturing custom product details at the Point of Sale to reviewing the order internally, creating a purchase order for your vendor, and finally fulfilling the order, all without switching tools or manually transferring data between systems.


Key Features​

Here's what you get with OrderPilot:

Custom Attribute Builder​

Capture custom product specifications like fabric, finish, dimensions, colors, and special requests using fully customizable text, dropdown, and numeric fields. Assign fields to specific products, categories, or your entire catalog.


Order Review Queue​

Route orders through an internal approval workflow before production begins. Reviewers can approve, reject, or request changes with inline comments to keep sales, operations, and production teams aligned.


Purchase Order Management​

Generate vendor purchase orders directly from approved orders, assign them to suppliers, and export professional PDF documents.


Workflow Editor​

Build a custom order workflow that matches your operations. Create your own statuses, control customer visibility, and configure automatic email notifications (upcoming) for each stage.


Quotes & Invoices​

Create quotes from scratch or from customer inquiries, send branded invoices, and collect full or partial payments in a single connected workflow.


Shopify Admin & POS​

Fully embedded inside Shopify Admin and optimized for Shopify POS, giving both in-store staff and back-office teams a shared system for managing custom orders securely and efficiently.


How Does It Work?​

A typical order in OrderPilot moves through a few clear stages. Here's how that looks in practice:

1. Create a Custom Order​

A sales representative creates the order in Shopify POS or Shopify Admin using the custom fields configured by the merchant for their business. Product specifications like material, dimensions, color, finish, and special requests are captured in a structured format from the start.


2. Review & Approve​

The order enters a review queue where managers or production staff can approve it, reject it, or request changes with inline comments. Orders move into production only after they've passed review.


3. Sign-off & Deposit​

Once approved, the sales representative sends a secure invoice and signature request to the customer. The customer can review the final order details, sign off digitally, and pay a deposit or full amount to confirm the order. Workflow proceeds once this step is completed.


4. Generate a Purchase Order​

Once approved, the merchant generates a vendor purchase order that automatically includes all custom specifications. Purchase orders can be exported as professional PDFs and shared directly with suppliers.


5. Receive Inventory​

When goods arrive from the vendor, the merchant marks the purchase order as “Received”. Inventory updates automatically in Shopify, and associated customer orders are marked as “Ready to Ship”, indicating they are ready for fulfillment.


6. Fulfill the Order​

Once everything is ready, the merchant completes fulfillment using Shopify's native workflow, while keeping all custom order details accessible to the team throughout the process.


Who is This App for?​

OrderPilot is a strong fit if any of these describe your business:

  • Furniture and home goods stores selling made-to-order pieces.
  • Custom fabrication or manufacturing businesses on Shopify.
  • Bespoke or configurable product brands where orders are built per customer request.
  • Businesses where orders require detailed specifications, approvals, and coordination across teams.
  • Merchants managing complex, non-standard orders that go beyond simple variants.

Ready to Get Started?​

Install OrderPilot from the Shopify App Store and connect it to your store in minutes. No coding required.

Have questions before you install? Reach out to us at support@bevycommerce.com. We're happy to walk you through how it fits your workflow.

Let's bring your custom order process into Shopify - where it belongs.